Only one promo/sales price can be redeemed per treatment.

Promotion/Sales Policy

If you are a couple of minutes late for your appointment, please take note that this time will be deducted from your treatment time. For example, if you booked for an 1 hour and 15 minutes facial and is 30 minutes late, you will only be receiving a 45 minute facial instead. This is to ensure that clients after you will be serviced in time. Thanks for understanding.

Late Policy

Online booking is required and is mandatory. Credit card information is captured by Jane scheduling system in order to book an appointment.

48 hour cancellation notice is required.

Clients who cancels less than 48 hours or are “no show” for their booked appointment will be charged 100% of the treatment fee.

Clients who does not show up for their booked consultations will be charged a $100 penalty fee.

When you book an appointment it means you agree to all the policies in placed.

Booking And Cancellation Policy

Method of Payment
We accept cash, debit and all major credit cards.
Personal cheques are not accepted.
No manual credit card entry to terminal machine.

Receipts are only provided via email or text. Paper receipts are not available.

Taxes
Clients pay 13% tax on all purchases and products.

Payments

All skincare product purchases are final sale.

All purchased treatments and packages are not refundable or transferable.

All purchased packages can not be changed for credit or another service.

Gift Cards

In order to redeem physical gift cards, the gift card must be present in order to redeem.

For e-gift cards, please have the online code ready to present for redemption.

Giftcards cannot be redeemed for cash value.

Returns & Exchanges